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Baha Digital

Privacy Policy

Baha Digital (“we”, “us”) operates this software store. This policy explains what information we collect, why we collect it, and how it is handled when you browse the site, place an order, or use a customer account.

Information we collect

  • Order details: your name, phone number, wilaya, commune, and delivery address when you place a cash-on-delivery (COD) order, plus your email address when a product is delivered digitally or linked to an account.
  • Account details: your email, display name, and order history when you create a customer account or receive software access, license keys, or downloads.
  • Payment details: for online payments, the payment is processed by the payment provider; we never store your card details on this site. COD payments are collected on delivery.
  • Technical data: basic device and usage information (IP address, browser, pages visited) used for security, fraud prevention, and store analytics.

How we use your information

  • To confirm, prepare, deliver, and support your orders, including phone confirmation for COD orders.
  • To provision software access: license keys, accounts, plans, downloads, and updates.
  • To respond to support requests and keep you informed about your order status.
  • To measure marketing performance when advertising pixels (such as Facebook, TikTok, or Google) are enabled.

Who we share it with

  • Delivery partners receive your name, phone, and address so COD orders can reach you.
  • Provisioning servers operated by Baha Digital receive order details needed to activate licenses, plans, and accounts for the software you bought.
  • Payment providers process online payments when you choose an online payment method.

We do not sell your personal information.

Retention and your rights

Order and account records are kept as long as they are needed for delivery, licensing, accounting, and legal obligations. You can request a copy of your data, a correction, or deletion of data we are not legally required to keep by contacting us through the contact page.

Cookies

The site uses cookies for the shopping cart, language preference, theme preference, and — when enabled — advertising and analytics pixels. You can clear or block cookies in your browser at any time; the cart and checkout may stop working without essential cookies.

Contact

For any privacy question or request, reach us through the contact page.

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